Payment Policy

At enrges, we strive to make your shopping experience simple, secure, and hassle-free. Below are the details of our payment methods, processes, and refund handling.

Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express

All payments are processed in Australian Dollars (AUD).

Payment Processing

  • Order Confirmation: Once your payment is successfully processed, you will receive a confirmation email with your order details.

  • Secure Transactions: We use encrypted payment gateways to ensure your transaction details are secure.

Pricing and Promotions

  • Pricing: All prices on our website are displayed in AUD (Australian Dollars) and include applicable taxes. Prices are subject to change without notice.

  • Promotions: Discount codes and promotions must be applied at the time of purchase and cannot be retroactively applied to previous orders.

Failed Transactions

  • Issues with Payment: If your payment fails, ensure your card details are correct or try an alternative payment method.

  • Support: For assistance with failed transactions, please contact us at team@enrges.com

Refund Policy

  • Refund Timeline: Refunds for returned or canceled orders will be processed within 14 days of approval, as required by Australian consumer law. The amount will be credited to your original payment method.

  • Shipping Costs: If the return is due to our error (e.g., a defective or incorrect item), we will cover all shipping costs. Otherwise, original shipping fees are non-refundable.

Payment Security

Your security is our priority. We use advanced encryption technologies and comply with industry standards to protect your payment and personal information.

Contact Us

If you need help, our team is here for you.

Support Hours (AEST):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 9:00 AM – 2:00 PM

Average response time: 24–48 hours
Need more options? Visit our Contact Page for live chat and other methods.